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FAQ - COVID-19 Testing

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What kind of COVID-19 tests are acceptable to the University?
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Acceptable testing includes deep throat saliva test currently offered free by the Government, and charged PCR tests by Community Testing Centers and accredited private laboratories. Commercially available COVID-19 rapid antigen test kits are also acceptable.

 

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What is the sampling and analytical method of laboratory testing?
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A common analytical method used in laboratory is known as RT-PCR for SARS-CoV-2 virus (the COVID-19 virus).

Either a sample container will be provided to the patient to collect a deep throat saliva sample at home first thing in the morning, or a combined nasal and throat swabs will be collected by staff at Community Testing Centres (CTC).

The sample will then be sent to a medical laboratory for analysis the same day.

 

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Who should be tested?
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If you have recently traveled abroad, have symptoms or have had contact with confirmed cases of COVID-19.

If you are required by the Government to undergo complusory testing. See details of Compulsory Testing for Certain Persons and persons in certain Targeted Groups.

If you are issued with a Compulsory Testing Notice by a doctor.

 

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How do I get tested at Community Testing Centres (CTC)?
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The Government has set up 19 Community Testing Centres (CTC) across territory to provide COVID-19 testing service. See the Government's official website (link) of the CTC. The CTC closest to the HKUST campus is Hang Hau Community Hall (link), TKO Government Complex, 38 Pui Shing Road. The advantage of this option is they are open daily including holidays, and you only need to make one trip.

 

Citizens are welcome to use self-paid testing services (HKD 240) at any of the Centres, where your combined nasal and throat swabs will be collected by staff with medical and healthcare training arranged by the contractors.

 

Please find the addresses and opening hours of these Centres. There are options to walk in or book your test online at this link.

 

The Centres aim to serve all asymptomatic individuals (excluding children under 6 years old and people not suitable for testing) holding valid Hong Kong identity cards, birth certificates or other valid identity documents (including Hong Kong residents and non-Hong Kong residents).

 

 

For enquiries about the CTC, please browse this website or find the hotline telephone numbers of the Centres.

 

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How do I get tested outside CTC?
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You can get tested either with or without medical consultation. However, you should seek medical advice if you have symptoms.

 

To get tested without medical consultation:

  • Obtain a deep throat saliva specimen collection pack from any of the 47 designated general outpatient clinics (GOPCs) of the Hospital Authority and return the specimen to designated specimen collection points free of charge. See the GOPC list, specimen collection packs distribution time and specimen collection time at this link.
  • Obtain a deep throat saliva specimen collection pack from any distribution points, including vending machines, in selected GOPCs, post offices or MTR stations, and return the specimen to designated specimen collection points free of charge. Note: Don't send or return specimens to post offices or MTR stations. You may return the specimen by yourself or family members/relatives/friends to one of the designated collection clinics of the Hospital Authorityclinics of the Department of Health or government premises on the same day of specimen collection.
    • See the list of GOPCs with distribution points at this link;
    • See the list of post offices with distribution points at this link; and
    • See the list of MTR stations with distribution points at this link.
  • Visit any mobile specimen collection stations. See the list of locations at this link. Please note that these mobile stations provide specimen collection services by combined nasal and throat swab free of charge.
  • Arrange self-paid testing services provided by private laboratories recognized by the Department of Health. See the private laboratory list at this link.

 

To get tested after consultation with a doctor:

  • The Government's General Out-patient Clinics (GOPC) are available for medical consultation. Please see the GOPC website for details. There are two GOPC in Tseung Kwan O: TKO Jockey Club General Outpatient Clinic, G/F, 99 Po Lam Road North; and TKO (Po Ning Road) General Out- patient Clinic, G/F, 28 Po Ning Road. This option is free of charge, but you need to make two trips (or pay for a sample collection service to save one trip), and only 8 clinics are open on Sundays and holidays.
  • If you have severe symptoms, go to a nearby public hospital at once (the one closest to campus is TKO Hospital).
  • The test can also be prescribed after consultation with a private doctor and if the doctor considers Government free testing is necessary. Please call the Campus Medical Clinic at 2358 6670, or your own doctor for an appointment or advice.

 

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How much does the test cost?
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CTC: The charge at CTC is HKD 240 per test unless the participant is subject to compulsory testing required by the Government. See details of Compulsory Testing for Certain Persons and persons in certain Targeted Groups.

 

Government tests other than tests provided in CTC: The test provided by the Government is free, but please note that the regular emergency service fee at public hospital is HKD 180.

 

Government tests via Campus Medical Clinic: When the University members patronize the Campus Medical Clinic, and if the doctor considers Government free testing is necessary, sampling kits will be provided to the patients, and the patients need to arrange to submit samples to one of the Government clinics by themselves (or by a sample collection service for a fee).

For full-time students with a valid HKUST student card: Basic consultation service at the Campus Medical Clinic is free of charge.

For staff and dependants: Payment arrangements for basic consultation service at the Campus Medical Clinic depend upon their Staff Medical Insurance Schemes with AIA.

Private tests via Campus Medical Clinic: For patients who do not meet the Government’s criteria for free tests, the Campus Medical Clinic can arrange similar tests by an accredited private laboratory, PathLab (website). The cost will be about HKD 900 per sample.

Please call the Campus Medical Clinic at 2358 6670 for details.

 

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Where do I send the sample?
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Specimens for Government testing will need to be sent to designated collection points, the closest one to campus being Tseung Kwan O (Po Ning Road) General Out-Patient Clinic at Hang Hau. If you are living off-campus, you may return the specimen by yourself or family members/relatives/friends to one of the designated collection clinics of the Hospital Authority or clinics of the Department of Health on the same day of specimen collection.

 

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When do I get the test result?
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The Government has set up a website to facilitate the public to download their electronic testing record through the COVID-19 Electronic Testing Record System. Members of the public can download their electronic testing record after receiving negative test results from the test services provided by the Department of Health, the Hospital Authority and Community Testing Centres (CTC). They can input their Hong Kong identity card number and specimen bottle number into the website to download the record. Normally, the retention period of the personal data will not exceed 31 days except for the purposes of fulfilling legal obligations or with subsisting reasons. If you have further questions regarding the COVID-19 Electronic Testing Record System, please contact Office of the Government Chief Information Officer via email at enquiry_evt@ogcio.gov.hk.

 

CTC: Participants with a negative result will receive a test report for a COVID-19 test within 24 hours (if the participant goes to the Centre to collect the test report or provides his/her contact details in advance to receive the test result).

 

Government tests other than tests provided in CTC: If you requested for the Government testing via the Government’s GOPC or public hospitals, please wait for the Government’s notification of your test result or contact the doctor who recommended you for testing.

However, if you were asked by the Government to undergo the test due to your recent travel or contact history, you will be informed of your result by the Government.

 

Government tests via Campus Medical Clinic: Please wait for the Clinic’s notification of your test result. The Government labs usually report the results to the Clinic a few days after receipt of the samples. However, please note that the turn round time may vary significantly.

Private tests via Campus Medical Clinic: Please wait for the Clinic’s notification of your test result. The turn round time is usually less than 3 working days. Please call the Clinic 2358 6670 for details.

 

Those who are tested positive will receive notification from the Department of Health to arrange for isolation and treatment in a public hospital.

 

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