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FAQ - Coming to Campus

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What did the University do to protect our campus from COVID-19?
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A COVID-19 Task Force led by the President and Vice-Presidents has been established to coordinate the University's efforts to protect our campus community.  The Task Force is closely monitoring the development of the COVID-19 situation and taking appropriate actions to respond.

To ensure campus environmental hygiene, the Campus Management Office (CMO) has already stepped up cleaning of communal areas and refilling of disinfectant hand-rub dispensers around campus.  Efforts are also being made to provide additional hand-rub dispensers at various locations on campus.  Public areas, elevators and lifts cleaning have been escalated.  The Student Housing and Residential Life Office (SHRLO) and Staff Housing Team have strengthened cleaning of student halls and staff quarters respectively, and cleaning has also been stepped up by caterers throughout the campus canteens.

Many other administrative and operational measures are put in place to keep up with the latest development of the epidemic situation and be in line with the Government’s anti-epidemic measures, and relevant information can be found in the rest of this webpage.

 

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What should I do if I need to come to campus during this period?
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If you have a fever or respiratory symptoms, you should not come to campus. Stay home, seek medical advice as soon as possible, and report to your supervisor.

When you come to campus, follow preventive measures in the Campus Hygiene section.

 

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Do I need to wear a face mask on campus and how about its supply?
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All student and staff should wear a face mask when they are in public areas on campus, particularly in crowded places and the clinic.  Please remind your visitors to follow this advice.

The University’s mask supply policy aims to strike a balance between taking care of University members in a difficult time, and responsible use of resources. Please refer to the Campus Hygiene section for details.

People who use face masks are reminded to use and dispose of them properly according to Centre for Health Protection advice (Proper Use of Masks).  The University has added some signposted mask disposal bins on campus, the location of which can be found here.

 

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What is the current work arrangement for staff members?
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The campus units have fully resumed normal operations starting February 18, 2021. Directors should plan for staff to return to work progressively since February 1, 2021, taking into consideration preventive measures in the March 13, 2020 announcement by HSEO (https://hseo.ust.hk/system/files/documents/COVID-19_Info_Web_Email_2020-03-13_HSEO.pdf). To reduce people flow and to ensure social distancing, Heads and Directors are encouraged to exercise flexibility in work arrangements such as adopting staggered work hours and lunch breaks, and roster arrangement if necessary.

 

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I am the Unit Head and what should I pay attention to when making work arrangement for staff during the COVID-19 period?
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Heads of campus units are reminded to enforce workplace COVID-19 preventive measures, including mask wearing, hand hygiene and social distancing. You may refer to the Current Arrangements section, and in particular, the Campus Hygiene section. Units and departments with laboratory operations should remind all lab users to maintain mask wearing and social distancing as much as possible. Please refer to the Laboratory Research section.

 

In the unfortunate situation that a member of the university has contracted COVID-19, or becomes a close contact of a confirmed patient, or is requested by the Government to undergo COVID-19 testing (see the Government's Compulsory Testing Notice), the following contingency measures will be adopted:

  1. Colleagues sharing the same workplace of the confirmed case or close contact will work from home for 14 days, only essential services will be maintained. If essential services can only be provided by physical presence of staff members, they may be requested to have COVID-19 test through private labs, with the cost paid by the unit.
  2. Members who are asked by a medical doctor or required by the Government to take a COVID test should stay home until a negative test result is available (see test result from a laboratory recognised by the Government). They should continue to self-monitor their health conditions when returning to work (see the Points to Note Regarding Self-monitoring Period for Inbound Travellers for reference).
  3. Colleagues who have a household member undergoing COVID-19 test should work from home until a negative test result is confirmed. 
  4. In view of these contingency measures, unit heads may need to consider separating members providing essential services into two teams that work at different areas where feasible.   


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What has been done to support online learning for teaching faculty and meetings for staff members?
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The University is using Zoom as the platform when online teaching and teleconference meetings are necessary. ITSC has prepared guidelines which show staff members and faculty how to set up a Zoom meeting and also a student guide which shows students how to join the online classes. The staff members are encouraged to continue to use Zoom for teleconference meetings in the meantime even the administrative offices have resumed operations. 

 

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Could postgraduate students and research staff in my team resume work in the laboratory?
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Central research facilities (CRFs) and laboratories are open to RPgs and TPgs upon the agreement of their faculty supervisors or program directors. Ugs that need to carry out lab works for their Final Year Projects (FYP) should consult their UG coordinators in advance of working in laboratories. When you work in laboratories, follow the preventive measures in the Laboratory Research section.

 

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In order to resume normal operations in Fall Term 2021/22, what measures will the University take to safeguard the interests of all HKUST members and contain the spread of COVID-19?
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In order to return to the ideals of our community and resume normal teaching and learning and other campus activities this Fall, the University encourages all students, faculty, staff, and contractors working on campus to get vaccinated by the Fall Term. If anyone cannot be vaccinated for medical reasons, regular COVID-19 testing with results submitted to the University for confirmation will be required. Details of testing and reporting requirements will be announced later.

  • For any member who experiences financial hardship in meeting the requirements mentioned in the paragraph above, the University is ready to provide assistance.  
  • For anyone who needs assistance to vaccinate, the University is prepared to help as well.  We are currently coordinating with the Government to arrange on-site vaccination service.
  • For employees and students who are new to Hong Kong, per our standard practice, the University will offer assistance to them as needed.
  • In parallel, a survey will be conducted to help assess our members’ current status, plans, and needs for assistance.
  • We understand that many countries and regions are still struggling under a surge of new COVID-19 infections. We will do our utmost to accommodate the needs of our students who may be unable to come to Hong Kong in the Fall.

For details about Government’s COVID-19 Vaccination Programme, please click here.
 

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